I’m preparing to migrate an account on one instance to new instance. As part of this, typically a user would do an account back - to simply have the data. I requested a backup from the user panel >24 hrs ago and it’s still showing “This backup is not ready yet.”
Backup
2026-02-02T17:08:37.000Z This backup is not ready yet.
I feel like I’m missing something dumb.. Is there scheduler broken? Or is it me?
Have you already (force)refresehed the page yet? (Ctrl+F5 in Firefox)?
If it’s still stuck pending after that, ask your instance owner to check whether there are pending backup jobs in either the Prometheus metrics/Grafana dashboard or the Oban Web dashboard if enabled. If so, also whether the pending queue is slowly decreasing.
Typically a backup becomes available within a couple minutes for me, so this is not a (known) general issue