# Support **URL:** https://meta.akkoma.dev/c/help/6.md [Latest](https://meta.akkoma.dev/latest.md) · [Categories](https://meta.akkoma.dev/categories.md) · [Tags](https://meta.akkoma.dev/tags.md) --- ## [Category: Support](https://meta.akkoma.dev/t/category-support/13)
**Author:** [@FloatingGhost](https://meta.akkoma.dev/u/FloatingGhost)\ **Replies:** 0\ **Last updated:** [2 July 2022 20:46 UTC](https://meta.akkoma.dev/t/category-support/13 "2022-07-02T20:46:53Z")
this is a category for first-line support for akkoma admins hosting akkoma is an inherently technical task, and it is assumed that you have knowledge of general linux administration, and how to manage a database please… --- ## [.bin missing after installing dependecies](https://meta.akkoma.dev/t/bin-missing-after-installing-dependecies/972)
**Author:** [@AterNox](https://meta.akkoma.dev/u/AterNox)\ **Replies:** 0\ **Last updated:** [2 November 2026 17:32 UTC](https://meta.akkoma.dev/t/bin-missing-after-installing-dependecies/972 "2026-11-02T17:32:17Z")
Hey There, Im installing on Latest Ubuntu (26) using OTP. After I complete the install, Akkoma does not seem to compiled a .bin folder. Which Means I cannot install frontends etc. I am assuming I am missing a step? --- ## [Can prune\_objects safely go in cron?](https://meta.akkoma.dev/t/can-prune-objects-safely-go-in-cron/926)
**Author:** [@fedward](https://meta.akkoma.dev/u/fedward)\ **Replies:** 5\ **Last updated:** [25 October 2026 21:57 UTC](https://meta.akkoma.dev/t/can-prune-objects-safely-go-in-cron/926 "2026-10-25T21:57:06Z")
The database maintenance tasks doc says you shouldn’t (and/or shouldn’t need to) regularly run a vacuum when pruning objects, but it doesn’t say how frequently a prune\_objects task should be run. I’m currently digging my… --- ## [SearchController search error "Postgrex expected a binary, got #Pleroma.User\<..."](https://meta.akkoma.dev/t/searchcontroller-search-error-postgrex-expected-a-binary-got-pleroma-user/962)
**Author:** [@chainofflowers](https://meta.akkoma.dev/u/chainofflowers)\ **Replies:** 2\ **Last updated:** [25 October 2026 12:02 UTC](https://meta.akkoma.dev/t/searchcontroller-search-error-postgrex-expected-a-binary-got-pleroma-user/962 "2026-10-25T12:02:49Z")
Hi! I’m using v3.20.1 on meilisearch. I cannot use the search function anymore. Indexing posts seems to work, but searching doesn’t. Whenever I search for anything, I get no results for “posts” and the server shows this… --- ## [How to update users avatar](https://meta.akkoma.dev/t/how-to-update-users-avatar/955)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 1\ **Last updated:** [5 September 2026 03:25 UTC](https://meta.akkoma.dev/t/how-to-update-users-avatar/955 "2026-09-05T03:25:22Z")
I am following users on other instances. When they change their avatars Akkoma doesn’t follow and displayes the old one. How to force Akkoma to update the avatars? --- ## [Unable to get relays to work](https://meta.akkoma.dev/t/unable-to-get-relays-to-work/952)
**Author:** [@kayode](https://meta.akkoma.dev/u/kayode)\ **Replies:** 3\ **Last updated:** [14 August 2026 17:24 UTC](https://meta.akkoma.dev/t/unable-to-get-relays-to-work/952 "2026-08-14T17:24:48Z")
I cannot get any relays to follow me back on my akkoma instance, they are constantly in a state of pending when I checked the database and journalctl spits this out. I don’t know if it’s related: Aug 13 08:26:20 vps-812… --- ## [Mix deps.get hanging](https://meta.akkoma.dev/t/mix-deps-get-hanging/948)
**Author:** [@Jason](https://meta.akkoma.dev/u/Jason)\ **Replies:** 2\ **Last updated:** [11 August 2026 05:12 UTC](https://meta.akkoma.dev/t/mix-deps-get-hanging/948 "2026-08-11T05:12:10Z")
Hi, I’ve just updated a FreeBSD host which meant that the following updated to their respective versions: erlang-28.5.0.2,4 Functional programming language from Ericsson elixir-1.19.5 Fun… --- ## [\[solved\] DM list in timeline](https://meta.akkoma.dev/t/solved-dm-list-in-timeline/949)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 2\ **Last updated:** [26 July 2026 09:49 UTC](https://meta.akkoma.dev/t/solved-dm-list-in-timeline/949 "2026-07-26T09:49:27Z")
In the timeline “Direct Messages” the list is empty and I get 404 errors. The network check tells me that a following link is called: https://example.com/api/v1/timelines/direct?with\_muted=true&limit=20 but this call … --- ## [Fetching timeline seems very slow and always get 503 after 3.18.1 update](https://meta.akkoma.dev/t/fetching-timeline-seems-very-slow-and-always-get-503-after-3-18-1-update/933)
**Author:** [@grassblock](https://meta.akkoma.dev/u/grassblock)\ **Replies:** 2\ **Last updated:** [30 March 2026 02:47 UTC](https://meta.akkoma.dev/t/fetching-timeline-seems-very-slow-and-always-get-503-after-3-18-1-update/933 "2026-03-30T02:47:20Z")
I updated my instance to latest release (2026.03.1) yesterday. But when I tried to pull any timeline, the api often returns 503 and caused the exception: Request: GET /api/v1/timelines/home?with\_muted=true&reply\_visibil… --- ## [Search hashtag fails after last upgrade](https://meta.akkoma.dev/t/search-hashtag-fails-after-last-upgrade/932)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 0\ **Last updated:** [28 March 2026 11:05 UTC](https://meta.akkoma.dev/t/search-hashtag-fails-after-last-upgrade/932 "2026-03-28T11:05:50Z")
After the last upgrade to 3.18.1-0-g792385f–stable- one specific hashtag gives no result in search - the result page stays empty and I am getting a “Server Error”. I know there are a lot of posts with this hashtag and be… --- ## [Local object storage support? Seems S3 is hardcoded to use port 443?](https://meta.akkoma.dev/t/local-object-storage-support-seems-s3-is-hardcoded-to-use-port-443/927)
**Author:** [@Kris](https://meta.akkoma.dev/u/Kris)\ **Replies:** 6\ **Last updated:** [23 March 2026 04:59 UTC](https://meta.akkoma.dev/t/local-object-storage-support-seems-s3-is-hardcoded-to-use-port-443/927 "2026-03-23T04:59:14Z")
Hello, I am trying to get the S3 object storage support working with Garage following this tutorial (and the official Akkoma docu): Apps (Nextcloud, Peertube...) | Garage HQ But the problem seems to be that even when I… --- ## [I need a way to see if I requested everything from Fediverse without Grafana](https://meta.akkoma.dev/t/i-need-a-way-to-see-if-i-requested-everything-from-fediverse-without-grafana/923)
**Author:** [@aac1122](https://meta.akkoma.dev/u/aac1122)\ **Replies:** 2\ **Last updated:** [9 March 2026 22:35 UTC](https://meta.akkoma.dev/t/i-need-a-way-to-see-if-i-requested-everything-from-fediverse-without-grafana/923 "2026-03-09T22:35:04Z")
Hi! I have set up Akkoma 1.5 weeks ago, and still don’t get a lot of information: for example, I can’t see followers of those I am subscribed to, inability to find others’ posts with hashtags and other data, and a lot of… --- ## [Media preview: for local post?](https://meta.akkoma.dev/t/media-preview-for-local-post/920)
**Author:** [@Yonle](https://meta.akkoma.dev/u/Yonle)\ **Replies:** 0\ **Last updated:** [19 February 2026 14:08 UTC](https://meta.akkoma.dev/t/media-preview-for-local-post/920 "2026-02-19T14:08:22Z")
We apparently have media preview for external post’s attachments, But apparently i saw no option in Admin FE or the doc mentioning about giving local post a preview image just like the external. Is there any way to do t… --- ## [Account backup - This backup is not ready yet](https://meta.akkoma.dev/t/account-backup-this-backup-is-not-ready-yet/919)
**Author:** [@Steve](https://meta.akkoma.dev/u/Steve)\ **Replies:** 4\ **Last updated:** [17 February 2026 15:43 UTC](https://meta.akkoma.dev/t/account-backup-this-backup-is-not-ready-yet/919 "2026-02-17T15:43:56Z")
I’m preparing to migrate an account on one instance to new instance. As part of this, typically a user would do an account back - to simply have the data. I requested a backup from the user panel \>24 hrs ago and it’s sti… --- ## [Account migration on same instance](https://meta.akkoma.dev/t/account-migration-on-same-instance/914)
**Author:** [@sophiecat](https://meta.akkoma.dev/u/sophiecat)\ **Replies:** 6\ **Last updated:** [20 January 2026 23:28 UTC](https://meta.akkoma.dev/t/account-migration-on-same-instance/914 "2026-01-20T23:28:20Z")
Hello! I would like to change my username but remain on the same instance. My understanding is the best way to do this is to migrate the user. The documentation seems sparse; what’s the correct flow for migrating from … --- ## [Can't follow relays](https://meta.akkoma.dev/t/cant-follow-relays/917)
**Author:** [@z411](https://meta.akkoma.dev/u/z411)\ **Replies:** 1\ **Last updated:** [30 December 2025 04:11 UTC](https://meta.akkoma.dev/t/cant-follow-relays/917 "2025-12-30T04:11:59Z")
Hi, I’ve been trying to follow relays but none of them seem to work. How can I debug what’s going on? When listing them I get this: https://relay.fedi.buzz/instance/misskey.io - no Accept received (relay didn't follow … --- ## [“(ArgumentError) cannot escape #Reference” when compiling](https://meta.akkoma.dev/t/argumenterror-cannot-escape-reference-when-compiling/916)
**Author:** [@BetaRays](https://meta.akkoma.dev/u/BetaRays)\ **Replies:** 2\ **Last updated:** [28 December 2025 10:20 UTC](https://meta.akkoma.dev/t/argumenterror-cannot-escape-reference-when-compiling/916 "2025-12-28T10:20:43Z")
Hello, I have the following error after an update (when running ecto.migrate): == Compilation error in file lib/pleroma/web/endpoint.ex == \*\* (ArgumentError) cannot escape #Reference\<0.3211400832.3395420163.59762\>. The… --- ## [Error saving settings](https://meta.akkoma.dev/t/error-saving-settings/908)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 1\ **Last updated:** [21 December 2025 08:03 UTC](https://meta.akkoma.dev/t/error-saving-settings/908 "2025-12-21T08:03:34Z")
After upgrading Akkoma to 3.17.0-0-g06589d9–stable- on an Ubuntu 24.04.03 LTE I have a problem when storing settings. There is an error message on upper right corner: “Error saving settings” and some values are not store… --- ## [IPv6 only configuration](https://meta.akkoma.dev/t/ipv6-only-configuration/911)
**Author:** [@Jason](https://meta.akkoma.dev/u/Jason)\ **Replies:** 2\ **Last updated:** [19 December 2025 23:24 UTC](https://meta.akkoma.dev/t/ipv6-only-configuration/911 "2025-12-19T23:24:55Z")
I’m in the process of setting up another Akkoma instance. However, I have come across an issue in the ‘mix get.deps’ process when it tries to reach out to repo. or builds. From the looks, it doesn’t even try IPv6 (inet6)… --- ## [New instllation: Stored files where](https://meta.akkoma.dev/t/new-instllation-stored-files-where/894)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 3\ **Last updated:** [8 December 2025 10:19 UTC](https://meta.akkoma.dev/t/new-instllation-stored-files-where/894 "2025-12-08T10:19:40Z")
Hi, I just set up a new Akkoma instance. One problem: The avatar and other setup pictures are not stored - seems to be a permission problem. Seems not to be the /uploads folder - there pictures of posts are stored and di… --- ## [API and POSTing JSON](https://meta.akkoma.dev/t/api-and-posting-json/900)
**Author:** [@nik](https://meta.akkoma.dev/u/nik)\ **Replies:** 1\ **Last updated:** [24 November 2025 16:26 UTC](https://meta.akkoma.dev/t/api-and-posting-json/900 "2025-11-24T16:26:12Z")
Hi – does your server support receiving API POST requests with a JSON body (not just form parameters) ? The Mastodon API documentation notes ( Getting started with the API - Mastodon documentation ) this can be done, and… --- ## [Images appear broken right after upload](https://meta.akkoma.dev/t/images-appear-broken-right-after-upload/869)
**Author:** [@alcea](https://meta.akkoma.dev/u/alcea)\ **Replies:** 3\ **Last updated:** [21 November 2025 21:48 UTC](https://meta.akkoma.dev/t/images-appear-broken-right-after-upload/869 "2025-11-21T21:48:55Z")
Similarly to /media/ vs /proxy/ issue - #2 by ultem and (maybe?) meta.akkoma.dev/t/image-upload-problems-after-the-latest-upgrade/711/19 I just set up my instance and all images uploaded via filepicker or profile ava up… --- ## [Does Akkoma support "api/v2/instances"?](https://meta.akkoma.dev/t/does-akkoma-support-api-v2-instances/896)
**Author:** [@tomz](https://meta.akkoma.dev/u/tomz)\ **Replies:** 1\ **Last updated:** [16 November 2025 12:53 UTC](https://meta.akkoma.dev/t/does-akkoma-support-api-v2-instances/896 "2025-11-16T12:53:36Z")
Been raising a bug with the Tokodon team because Auto update of my UI isn’t working: 512033 – "Auto update timelines" not working They came back with asking if Akkoma supports api/v2/instances which seems like it’s not… --- ## [Need help with Media setup](https://meta.akkoma.dev/t/need-help-with-media-setup/895)
**Author:** [@tomz](https://meta.akkoma.dev/u/tomz)\ **Replies:** 4\ **Last updated:** [29 October 2025 20:33 UTC](https://meta.akkoma.dev/t/need-help-with-media-setup/895 "2025-10-29T20:33:18Z")
I am struggling to send posts with images. Posts will go out fine but only show a a black image, probably indicating the image couldn’t be loaded from the server. When I copy and paste an image I can see that “something… --- ## [Could not compile dependency :syslog](https://meta.akkoma.dev/t/could-not-compile-dependency-syslog/892)
**Author:** [@lamp](https://meta.akkoma.dev/u/lamp)\ **Replies:** 8\ **Last updated:** [15 October 2025 00:09 UTC](https://meta.akkoma.dev/t/could-not-compile-dependency-syslog/892 "2025-10-15T00:09:19Z")
I upgraded 3.15.2 to 3.16.0 but now I am not able to compile (yes i did clean and re-get deps) fedi@kittyvm:/srv/fedi/akkoma$ mix compile ===\> Analyzing applications... ===\> Compiling syslog ===\> Uncaught error in rebar… --- ## [Import Blocklist?](https://meta.akkoma.dev/t/import-blocklist/888)
**Author:** [@Steve](https://meta.akkoma.dev/u/Steve)\ **Replies:** 5\ **Last updated:** [8 October 2025 14:57 UTC](https://meta.akkoma.dev/t/import-blocklist/888 "2025-10-08T14:57:07Z")
I’m dealing with some harassment at the moment. Is there a simple way to import a csv or json blocklist into the mrf config db? None of methods methods I found seem to work. --- ## [Transfer an instance to an other server](https://meta.akkoma.dev/t/transfer-an-instance-to-an-other-server/887)
**Author:** [@Hiker](https://meta.akkoma.dev/u/Hiker)\ **Replies:** 3\ **Last updated:** [25 September 2025 09:16 UTC](https://meta.akkoma.dev/t/transfer-an-instance-to-an-other-server/887 "2025-09-25T09:16:23Z")
I am runnig an recent Akkoma instance on a Raspi4 - it is running w/o problems. Now I would like to transfer this instance to an other server (hosting provider). What is the best and safest way to make such a transfer? … --- ## [Cannot Restore Database From Dump](https://meta.akkoma.dev/t/cannot-restore-database-from-dump/885)
**Author:** [@mischif](https://meta.akkoma.dev/u/mischif)\ **Replies:** 2\ **Last updated:** [28 August 2025 21:42 UTC](https://meta.akkoma.dev/t/cannot-restore-database-from-dump/885 "2025-08-28T21:42:48Z")
Both versions of Postgres are 17.5, both versions of Akkoma are 2025.03-2 I’m testing restoring from a db dump to prepare for moving my instance; I’m trying to follow the process in the docs and getting a dump is easy e… --- ## [Media Proxy Issue: FunctionClauseError](https://meta.akkoma.dev/t/media-proxy-issue-functionclauseerror/874)
**Author:** [@Jason](https://meta.akkoma.dev/u/Jason)\ **Replies:** 13\ **Last updated:** [18 August 2025 05:47 UTC](https://meta.akkoma.dev/t/media-proxy-issue-functionclauseerror/874 "2025-08-18T05:47:36Z")
I can’t determine what is causing Media Proxy all of a sudden to fail. I was doing some admin adjustments to other items (I can’t remember, it was so long ago) but I didn’t restart the server. I was doing dependency upda… --- ## [Unable to load previous posts in timeline](https://meta.akkoma.dev/t/unable-to-load-previous-posts-in-timeline/864)
**Author:** [@quads](https://meta.akkoma.dev/u/quads)\ **Replies:** 1\ **Last updated:** [15 July 2025 15:31 UTC](https://meta.akkoma.dev/t/unable-to-load-previous-posts-in-timeline/864 "2025-07-15T15:31:55Z")
when I attempt to load previous posts on the timeline home page I get an internal server error message. when I checked the logs there is an error message here about this: Jun 23 01:10:26 z133 pleroma\[409\]: Server: fedi.… [Next page](https://meta.akkoma.dev/c/help/6.md?page=1)